Frequently asked questions
Do you ship worldwide?
Yes — we ship to 60+ countries with full DDP (Delivered Duty Paid). We handle all customs duties and import taxes. No surprise fees at your door, ever.
Are your bags made from real leather?
Yes. Our Pure Leather Collection is crafted using genuine leather, selected for its texture, durability and ability to age beautifully over time.
Depending on the design, we work with different leather finishes including smooth, grained, caviar and suede leathers. Our hides are sourced from carefully selected Italian, Spanish, French and Indian tanneries, with the leather chosen specifically to suit the structure and finish of each bag.
Depending on the leather, the hides may undergo mineral or vegetable tanning. Vegetable tanning is a more traditional process that allows the leather to develop character and a natural patina with use, while mineral tanning helps achieve greater consistency, softness and colour stability.
Our Pure Leather pieces will always be clearly identified on the product page. We also create selected styles in premium vegan leather, so you can easily choose the material you prefer.
:::
How do I care for my handbag?
We recommend storing your bag in the included dust bag when not in use. Wipe gently with a soft, damp cloth to clean. Avoid prolonged exposure to direct sunlight or moisture to keep the vegan leather looking its best.
What payment methods do you accept?
We accept all major credit and debit cards, Shop Pay, PayPal, Net Banking, and UPI. All transactions are processed securely through our encrypted checkout.
